Privacy Policy

Last updated: February 18, 2026

Ajos Digital Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our healthcare software solutions.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request demos
• Register for our software products
• Subscribe to our newsletter
• Contact our support team

This information may include: name, email address, phone number, company name, job title, and healthcare facility information.

1.2 Healthcare Data

For our healthcare software products (LabSutra, DiagManager, Ajos Pulse, DentalDesk Pro), we may process healthcare data on behalf of our clients. We act as a data processor, and our clients (healthcare facilities) remain the data controllers.

Important: All healthcare data is stored locally on our clients' systems with offline-first architecture. We do not store patient health information (PHI) on our cloud servers unless explicitly configured for backup purposes by the client.

1.3 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Device type and operating system
• Pages visited and time spent
• Referring website addresses
• Cookies and similar technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our software services
• To respond to your inquiries and support requests
• To send administrative information and updates
• To improve our website and user experience
• To comply with legal obligations
• To protect against fraudulent or illegal activity

3. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption: All data transmission uses SSL/TLS encryption
• Offline-First Architecture: Healthcare data remains primarily on local systems
• Access Controls: Role-based permissions within software products
• Regular Backups: Automated local and optional cloud backups
• Security Audits: Regular security assessments and updates

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Contact form submissions: 2 years
• Demo requests: 1 year
• Newsletter subscriptions: Until unsubscribed
• Software usage data: Duration of contract + 1 year

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restriction: Limit how we use your data
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to certain processing activities

To exercise these rights, please contact us at [Show Email].

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. Third-Party Services

We may use third-party service providers to help us operate our business and website, including:

• Google Analytics (website analytics)
• Hosting providers (website hosting)
• Email service providers (communication)
• Payment processors (for software purchases)

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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